FAQ
April 9, 2021 2025-01-31 10:43FAQ
Skin Care FAQ
What is the best skincare routine for my skin type?
Your skincare routine should be tailored to your specific skin type. Generally, it includes:
Cleansing: Use a gentle cleanser twice a day.
Toning/ Essence Toner: Apply a toner which balance your skin’s pH level.
Moisturizing: Use a moisturizer suitable for your skin type.
For personalized advice, consider consulting with a dermatologist.
How do I know my skin type?
Skin types are usually classified into four categories:
Oily: Shiny, greasy appearance with large pores.
Dry: Flaky, rough texture with tightness.
Combination: Oily in the T-zone (forehead, nose, chin) and dry or normal on the cheeks.
Sensitive: Prone to redness, irritation, or allergic reactions.
How often should I exfoliate my skin?
Exfoliation depends on your skin type:
Oily Skin: 2-3 times a week.
Dry/Sensitive Skin: Once a week.
Normal/Combination Skin: 1-2 times a week.
Over-exfoliating can lead to irritation, so start slowly and monitor how your skin responds.
Are your products cruelty-free?
Yes, all our products are 100% cruelty-free and never tested on animals. We are committed to ethical practices in all aspects of our production.
Do you offer products for sensitive skin?
How long does it take to see results from your products?
Can I use your products if I’m pregnant?
What ingredients should I avoid if I have sensitive skin?
If you have sensitive skin, try to avoid:
Fragrances
Alcohol
Harsh exfoliants like physical scrubs
Retinoids (unless advised by a dermatologist)
Sulfates
What should I do if I have an allergic reaction to a product?
How can I check the expiry date of your products?
The expiry date or period after opening (PAO) symbol is typically found on the product packaging. It’s usually indicated as a number followed by the letter ‘M’ (e.g., 12M), which stands for 12 months after opening.
Do you offer sample sizes or trial kits?
No, However we do plan to offer sample sizes in the future.
If I need support what email should I contact?
Please contact support@monnallek.com for any help or support with our products.
